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Genuine Style blog updated

Welcome to the Genuine Style blog!

Who’s excited to see our new blog updates?

We’ve been working hard behind the scenes to create this platform and can’t wait to share it with you.

Because Genuine Style is growing in size, popularity and demand, we thought it was the perfect time to give our blog a refresh. It will now be updated with fresh, attractive, premium contebt which reflects the nature of our business and the products we offer.

We will also be making improvements in other areas of the website to make it easier to shop for luxury designer sunglasses. This includes adding a handy buying guide for sunglasses, tips for choosing the right frame and lenses and information about protecting your eyes in the sun.

Another great addition to the site is the Try Me app, which allows you to try on a selection of different frames and styles virtually from the comfort of your own home (or work, on the train or anywhere else you like!). 

We know that choosing new sunglasses isn’t always the easiest thing to do but this app will give you a variety of options to try, and you are welcome to take as long and try as many as you need to.

This is available on selected products and more will be added in the coming days.

So, what can you expect to see on our blog? 

With so many choices out there when it comes to frames, lenses and brands, it can be a little overwhelming. That’s why we want to provide helpful information and support you on your buying journey.

Our blog will focus on many different topics, from the history behind the different brands to the best sunglasses for outdoor activities like running, surfing, climbing and more.

But it won’t just be sunglasses-focused! We will also be putting together some exciting UK walks for you to try, round-ups of high class summer events such as the Royal Ascot, Wimbledon, Chelsea Flower Show, and information about some of the world’s biggest fashion events, like the New York, London, Milan, and Paris Fashion Weeks.

We look forward to keeping you updated on new releases, telling you about brands we become official stockists for, as well as keeping you updated on what’s going on behind the scenes at Genuine Style. 

Be sure to follow us on Facebook, Instagram and Twitter too if you want to keep up with the latest offers, products and fun competitions.

What's New?

UK Delivery

We realise that getting your new sunglasses both safely and quickly is important to you, and we endeavour to send them out as quickly as possible!

All orders received by 3pm on weekdays will be shipped same day via DHL Parcel or Royal Mail ‘next day’ delivery, free of charge. All orders received after 3pm on a weekday or over the weekend will leave on the next working day. 

Rest of Europe

Delivery to the rest of Europe has a flat fee of just £10.00, fully tracked and insured. This service typically takes 3-10 days. We also offer faster courier services if delivery is needed more urgently.

At this point in time, all items are shipped from the UK and may therefore be subject to customs/import charges on delivery, as the UK is not currently part of the EU. You will be responsible for these charges, so please research them before you buy. We value our European customers and the previous relationship we had with EU countries and are looking to find a better solution to this within Europe in the near future.

Rest of the World

Delivery outside of Europe has a flat fee of just £15.00, fully tracked and insured. This service typically takes 5-21 days. We also offer faster courier services if delivery is needed more urgently.

At this point in time, all items are shipped from the UK and may therefore be subject to customs/import charges on delivery. You will be responsible for these so please research them before you buy. 

Returns Policy
We want you to be happy with your new sunglasses! Returns are therefore accepted without question and no explanation is required, although we are always keen to hear any feedback that you do have. 

To be eligible for a return, items must be returned within 30 days, in the same unused condition that you received them (trying on is of course OK!), and should be returned complete with any included cases, accessories and manufacturer’s packaging.

Return Shipping
To return your product, please contact us at info@genuinestyle.com to request a return authorisation and a free shipping label.

We would obviously advise you contact us for a free label but our return address is:

Genuinestyleuk Ltd
Po Box 792
Winchester
SO23 3RQ

Exchanges and Refunds
Please indicate when arranging the return whether you wish to exchange for another product or to receive a full refund.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. and confirm the the approval of your refund or exchange.

Once approved, your refund/exchange will be processed immediately, and either your new item will be sent (same day) or a credit will automatically be applied to your credit card or original method of payment (within 7 days, typically sooner).

Please contact us at info@genuinestyle.com with any questions at all regarding the returns and refund process.

For all enquiries please us the Support button or email us at info@genuinestyle.com

Registered office address: 384 Linthorpe Road, Middlesbrough, Cleveland, TS5 6HA, United Kingdom

Office Telephone: 01962715340