Designer eyewear makes a great gift! Genuine Style want you to be able to gift in confidence, therefore all items ordered on or after 18th November 2024 are eligible for return until 15th January 2025, offering extra peace of mind on those Christmas gifts over the festive period. (Excludes Gift Vouchers).
To return your product, please contact us at info@genuinestyle.com to request a return authorisation and a free shipping label.
Genuinestyleuk Ltd
Po Box 792
Winchester
SO23 3RQ
Please indicate when arranging the return whether you wish to exchange for another product or to receive a full refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. and confirm the the approval of your refund or exchange.
Once approved, your refund/exchange will be processed immediately, and either your new item will be sent (same day) or a credit will automatically be applied to your credit card or original method of payment (within 7 days, typically sooner).
Please contact us at info@genuinestyle.com with any questions at all regarding the returns and refund process.
Company Number: 08942127 – Registered in England
Registered Office: 384 Linthorpe Road, Middlesbrough, Cleveland, TS5 6HA, United Kingdom
Telephone: 01962715340
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