We are always looking to bring you new ways to pay at checkout. Here is how Klarna works …
Add products to your cart and select “Klarna” when you check out
Enter a few personal details and you’ll know instantly if you’re approved
Klarna will send you an email confirmation and reminders when it’s time to pay and you can manage your orders and payments in the Klarna app.
Make your purchase today so you can try before you buy. Only pay for what you keep. Pay up to 30 days later. No interest. No fees.
Paying after delivery allows you to try before you buy and is the easiest way to shop online.
– Complete the payment in full after purchase at no added cost.
– Report returns directly in our app and only pay for the items that you keep.
– Not making your payment on time could affect your ability to use Klarna in the future.
– Debt collection agencies are used as a last resort
Review your latest purchases and make payments in the Klarna app or online.
● Download the Klarna app: https://www.klarna.com/app ●
Log in online: https://app.klarna.com/login.
● Chat with customer service:
https://www.klarna.com/uk/customer-service/
With Klarna, you are always covered through Klarna’s Buyer Protection policy. Modern safeguards protect your information to prevent unauthorized purchases.
Visit our FAQ (https://www.klarna.com/uk/customer-service/) page to find out more about using Klarna.
At Klarna, we have a relentless focus on creating the best shopping experience in the world. We believe payments are so much more than just a way to
send money. That’s why our smooth checkout options give you more time and control so you can focus on the things you love.
● More than 100 million shoppers are using Klarna.
● 200,000 retailers are working with us worldwide.
● We’re one Europe’s largest banks and we’ve been powering online checkouts for over 15 years.
Klarna’s Pay in 3 instalments and Pay in 30 days credit agreements are not regulated by the FCA. Use of these and any missed payments may
affect your ability to obtain credit from Klarna and other lenders. 18+, UK residents only. Subject to status. T&Cs apply. www.klarna.com/uk/terms-and-conditions
Company Number: 08942127 – Registered in England
Registered Office: 384 Linthorpe Road, Middlesbrough, Cleveland, TS5 6HA, United Kingdom
Telephone: 01962715340
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UK Delivery
We realise that getting your new sunglasses both safely and quickly is important to you, and we endeavour to send them out as quickly as possible!
All orders received by 3pm on weekdays will be shipped same day via DHL Parcel or Royal Mail ‘next day’ delivery, free of charge. All orders received after 3pm on a weekday or over the weekend will leave on the next working day.
Rest of Europe
Delivery to the rest of Europe has a flat fee of just £10.00, fully tracked and insured. This service typically takes 3-10 days. We also offer faster courier services if delivery is needed more urgently.
At this point in time, all items are shipped from the UK and may therefore be subject to customs/import charges on delivery, as the UK is not currently part of the EU. You will be responsible for these charges, so please research them before you buy. We value our European customers and the previous relationship we had with EU countries and are looking to find a better solution to this within Europe in the near future.
Rest of the World
Delivery outside of Europe has a flat fee of just £15.00, fully tracked and insured. This service typically takes 5-21 days. We also offer faster courier services if delivery is needed more urgently.
At this point in time, all items are shipped from the UK and may therefore be subject to customs/import charges on delivery. You will be responsible for these so please research them before you buy.
Returns Policy
We want you to be happy with your new sunglasses! Returns are therefore accepted without question and no explanation is required, although we are always keen to hear any feedback that you do have.
To be eligible for a return, items must be returned within 30 days, in the same unused condition that you received them (trying on is of course OK!), and should be returned complete with any included cases, accessories and manufacturer’s packaging.
Return Shipping
To return your product, please contact us at info@genuinestyle.com to request a return authorisation and a free shipping label.
Genuinestyleuk Ltd
Po Box 792
Winchester
SO23 3RQ
Exchanges and Refunds
Please indicate when arranging the return whether you wish to exchange for another product or to receive a full refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. and confirm the the approval of your refund or exchange.
Once approved, your refund/exchange will be processed immediately, and either your new item will be sent (same day) or a credit will automatically be applied to your credit card or original method of payment (within 7 days, typically sooner).
Please contact us at info@genuinestyle.com with any questions at all regarding the returns and refund process.
For all enquiries please us the Support button or email us at info@genuinestyle.com
Registered office address: 384 Linthorpe Road, Middlesbrough, Cleveland, TS5 6HA, United Kingdom
Office Telephone: 01962715340
